Privacy Policy

1. Introduction

Welcome to MateUp, your trusted platform for finding friends, travelmates, and soulmates. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our app.

2. Information We Collect

  • Personal Information: When you sign up for MateUp, we may collect personal information such as your name, email address, gender, date of birth, location etc.
  • Usage Data: We collect data on how you use the app, including interactions, preferences, and any content you choose to share.
  • Device Information: We may collect information about the device you use to access MateUp, such as the model, operating system, and unique device identifiers.

3. How We Use Your Information

  • To Provide Services: We use your information to facilitate connections with other users, match you with potential friends, travelmates, or soulmates, and provide a personalized experience.
  • To Improve Our App: We analyze user interactions and feedback to enhance MateUp’s functionality, user experience, and security.
  • To Communicate with You: We may use your contact information to send you updates, security alerts, and notifications about your account.

4. Data Sharing and Disclosure

We do not share your personal data with any third parties. Your information is kept strictly confidential and used solely for the purposes described in this Privacy Policy.

5. Account Deletion

We respect your right to privacy and control over your data. If you wish to delete your account, you can do so instantly and permanently through the app’s settings. Once deleted, all your personal data will be permanently removed from our servers.

6. Data Security

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

  • Access and Update: You can access and update your personal information through your account settings.
  • Delete Your Data: You can permanently delete your account and all associated data at any time.
  • Privacy Inquiries: If you have any questions or concerns about your privacy, please contact us at [email protected]

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.